Phone calls
Welcome inbound callers, make outbound calls, answer naturally, and route the conversation to the right person when it needs a human touch.
Inbound · Outbound · Smart routingEloise AI Employee · By Hosted Communications
One employee.
A world of possibilities.
Meet the voice that picks up, the conversation that keeps going, and the helping hand that gets things done. Eloise connects your customers to your business, wherever they reach out.
ELOISE / VOICE
A better first hello.Tap the phone to try a live voice conversation.
VOICE DEMOMICROPHONE ACCESS IS REQUESTED WHEN YOU START
Voice, with understanding
Every call deserves a real conversation.
Eloise handles incoming and outgoing calls with natural conversation, including South African accents and multiple languages. She can answer questions, qualify interest, schedule appointments, and bring a colleague into the conversation when it matters.
Natural conversationLocal accentsMultilingual support
One helpful presence
Wherever the conversation starts.
A connected experience across the channels your customers already use.
Website chat
Turn a passing website visit into a useful conversation. Eloise can answer questions, capture intent, and help visitors take the next step.
Questions · Lead capture · Next stepsMeet customers in a familiar space with clear, helpful replies that keep the conversation moving.
Everyday conversations · Follow-upHelp with enquiries and follow-up in the inbox, with the same understanding of your business behind every response.
Enquiries · Replies · ContinuityKnowledge that travels
She knows your business.
Give Eloise your company documents and knowledge. She can use that context to answer customer questions with the information your team works from.
01 / KNOWAction beyond the answer
Then she gets to work.
Capture and qualify leads, follow up with prospects, book time on the calendar, open support tickets, update your CRM, prepare quotations, or escalate to the right teammate.
02 / DOFits into your world
Connected to the tools you use.
Your calendars, files, customer systems, and phone setup become part of a more useful conversation.
Microsoft 365Outlook, Teams, SharePoint, OneDrive
Google WorkspaceGmail, Drive, Docs, Sheets
Your systemsCRM platforms, custom APIs
Your phonesVoIP, cloud PBX, SIP
From first hello to booked appointment, useful answer, or next action.
Your next great conversation starts here
A new voice.
A world of possibility.
Tell us about your business. We’ll introduce you to Eloise.